How to Keep Expert Channels Current and Relevant for Users

Keeping your Expert Channels up to date and focused on the most current insights and knowledge in your area of expertise encourages platform engagement, disseminates key learnings and findings, and elevates the user experience. 

>>> This article is for Researchers and Insights Experts.

To keep Expert Channels up to date: 

 

Action 

Benefit 

Have one or more owners for the Expert Channel

Distributes curation responsibilities and ensures that updated content can be added regardless of team changes or busy schedules

 

Set a schedule to define when Expert Channel content is updated

Ensures that time is already set aside for updates so administrative tasks will not be overlooked

 

 

Collaborate with other teams to identify and push collaborative findings

Creates an environment of information and knowledge sharing

 

 

Utilize the platform to promote and share relevant, unique, or useful findings  

Helps to integrate your platform into daily work routines and processes

 

 

Join training sessions and share onboarding materials with team members

Provides the team with the tools they need to manage Expert Channels

 

 

 

 

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