Publishing a Knowledge Zone takes it out of editor mode and makes it available to the broader user community on the platform which lets others benefit from your expertise.
>>> This article is for Researchers and Insights Experts.
FYI - You might know Knowledge Zones by another name - check out our glossary to find out!
To publish your Knowledge Zone:
- Open a new or existing Knowledge Zone
- Click on the “Publish" in the top right corner
A window will pop up, prompting you to add important information to your Knowledge Zone:
- Click on the “Thumbnail“ grey placeholder to add a thumbnail image from your desktop
- Update the Title field to give your Knowledge Zone a descriptive name
- Add a description
- Select tags from the different Classification dropdown menus
- Click “Next” in the top right corner of the window
In the next view you can choose an audience for your Knowledge Zone.
- Start typing a name or group in the “Viewers” field to define who will have access to your published Knowledge Zone
- Select the name or user group by clicking on it
- Type and select “Everyone” if you want everyone on the platform to have access to it
- Click “Next”
You will be prompted to select the users or user groups who should be notified that you have published new content.
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Click on the checkboxes next to the users you want to be notified
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Click “Publish”
Your Knowledge Zone will be published to your selected audience and will be available in the Knowledge app and Search on their platforms.
Insider Tips:
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Adding a relevant thumbnail image to your Knowledge Zone will encourage your colleagues to open it, once it's published on the platform
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Be as descriptive as you can when filling out any text fields (title, description, and Knowledge Zone content) because they are indexed by the search engine
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Classification tags correspond with Search filters, helping ensure that people can find your Knowledge Zone