Changing roles within a Knowledge Zone defines how your team members can interact with this Knowledge Zone.
>>> This article is for Researchers and Insights Experts.
FYI - You might know Knowledge Zones by another name - check out our glossary to find out!
To change a team member's role in a Knowledge Zone:
- Go to the Knowledge Zone where you want to update a team member's role
- Click on the Configuration icon
above the header
A configuration panel will appear on the left-hand side of your screen
- Find the "Team" section
- Expand the section by clicking on the Arrow icon
- Find the user whose role you want to update
- Click the "Role" field and assign a new role to your new Team Member
You will have two options:
|
Owner: |
Gives the user full access to the Knowledge Zone, as well as the ability to add content and publish to your target audience |
|
Expert: |
Gives the user access to pages assigned to them, which they can edit but not publish |
- If you select “Expert”, choose the pages to which the user should have access from the "Pages" field
The team member’s access will immediately be updated and they will receive a notification.
If you wish to remove a team member, click the Trash icon
Insider Tips:
- Having at least two owners democratizes administrative tasks and ensures that work can be continuously reviewed and published
- Only users with specific permissions can be selected as team members in Knowledge Zones