Contacting technical support allows you to reach the Service Desk team when you encounter an issue or need help resolving a query.
>>> This article is for Everyone.
To contact technical support:
Pull up the Chatbot by clicking on the "Support" button from the left-hand navigation bar
Click the "Request Assistance" button
Complete the form to create a Support Request
Check your email for follow-up communication from the Support team
Insider Tips:
- Communication with the Support team happens over email, so there is no need to keep the bot open after the request is submitted