How to Promote Announcement Content

Promoting content in an Announcement alerts your user community about the content most important to their work. 

>>> This article is for Researchers and Insights Experts.

To promote a post in Announcements:

  1. Navigate to your Announce on Home inbox
  2. Go to the Announcements tab
  3. Select the Announcement where you want to edit the content

A list of all the posts will open.

  1. Click on the Bullhorn Icon kc_bullhorn icon.JPG to the right of the selected post
  2. Select one or more users, a specific group, or your entire user community who should receive the notification
  3. Add a message to personalize your post

Your post will be automatically promoted in your Announcement and the selected users will receive a notification.

 

How to promote Announcement Content.gif

 

Insider Tips: 

  • Only internal experts with special platform permissions can add content to Announcements
  • A maximum of one Announcement Channel can be created for each user role – in either carousel or spotlight (thumbnail) format
  • Carousels are always displayed at the top of your user community’s homepage
  • Spotlights are always displayed to the right of a user’s My Feed
  • Announcements can be published to the entire user community or to specific audiences
  • Users cannot hide Announcements using their feed selector on the homepage
  • Up to five slides can be included in the carousel or four thumbnails in the spotlight

 

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