How Your Target Audience Sees Knowledge Channel Content

Knowledge Channels allow you to publish focused content to a target audience who can easily access the content from their homepage. 

>>> This article is for Researchers and Insights Experts.

For a user to view a Knowledge Channel, they should: 

  1. Navigate to their homepage

They will see several tiles on the right-hand side of their screen.

  1. Click on the tile for the Knowledge Channel

The Knowledge Channel view will open where the user can see the content in an easy-to-read format.  

They will also be able to save, share, and subscribe to the channel.  

Insider Tip: 

  • Users can hide Knowledge Channels from their homepage by opening the feed selector and toggling the channel off
  • Regularly adding content to Knowledge Channels encourage your user community to visit them frequently

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